FREQUENTLY ASKED QUESTIONS

How do I book a shoot?

You can book a shoot by filling in the contact form on this site and I will get back to you. Alternatively, get in touch with me via email capturesbytalia@gmail.com

How will I receive my images?

Once your project is complete and your final payment has been made, you will receive a direct link to an online gallery to which you will have private access to download and share.

Where are you based?

Durban, South Africa.

What is your turnaround time?

Depending on the package chosen. You will receive your images approximately 1 week after the shoot date and selections.


Booking Requests:

Only one date/set of shoot days will be reserved per shoot, unless under special circumstances (e.g weather changes) or as contractually agreed upon.
Final confirmation of the chosen shoot date must be communicated in writing at least 5 days before the agreed date.

Quotes:
Quotes represent estimations and are not guaranteed as final invoiced amounts.
Differences in costs between quotes and invoices may arise due to adjustments in costs of rented gear, props, and special retouching requests, additional retouching hours or unforeseen extensions of shooting hours.

Clients will be notified in advance of adjustments.

Rescheduling:
Shoot dates may be rescheduled up until 24 hours before the shoot date, provided the new date suits all involved parties and no date-specific expenses have been incurred.

Cancellations:
Shoots canceled more than 48 hours of the scheduled call-time will incur a 50% cancellation fee.
Shoots canceled upon arrival at the shoot location will be billed a 50% cancellation fee, plus travel costs, and other related expenses.

Retouching & Editing:
Unless discussed or agree upon, clients may not digitally alter images after the final submission is made, without consent.

Retouching deadlines expected within less than a week after communication of selects may incur additional costs.

Unmet retouching deadlines may result if not requested at the time of the shoot.

Image Delivery:
Images will be available for download via an online platform, strictly no other platforms will be used to deliver images.

Delivery dates are to be discussed and agree upon beforehand.

Clients that requests edited images ahead of time, or earlier than the discussed delivery dates will be subject to an editing fee.

Any re-upload of final images following the clients failure to download the files within the prescribed monthly duration, will be subject to an upload fee.


Shooting Hours:
Unless negotiated differently, shooting hours are as follows:
Per hour
Half day
Full day

Third-party gear/props rental:
Additional gear, props, or studio hires might be necessary to fulfil the shoot's brief. Quotes for such rentals will be provided and approved by the client during the shoot's pre production phase.

Responsibility for gear selection, quotes, sourcing, collections, and returns lies with the photographer.

Assistants:
For high-intensity shoots, an assistant might be required. Photographic assistance is only sought when necessary and the budget must accommodate this assistance once required.

The photographer will not facilitate sourcing photographic assistants for free work unless voluntarily offered by the assistants.

Stylists, makeup artists, and crew:
The photographer is not responsible for non-photographic functions like styling, hair, or makeup. Additional crew members will be sourced at their respective rates if needed for the brief.

The photographer won't assist in sourcing unpaid crew members except for non-profit projects.

Models:
Working with professional models is preferred in all shoots.
Models will always be compensated fairly, irrespective of portfolio usage.
The photographer won't engage in sourcing models for unpaid work, unless for non-profit endeavours.
Unless specified, models will receive access to resulting images for portfolio use only.

Image Selections:
After the shoot, low resolution image selections will be provided to the client for final editing selection.
The number of final images for selection depends on the job's specifics or retouching requirements.
The un-retouched, low-res files are solely for the client's use and may not be shared or distributed on any platforms.

Invoices:
Acknowledgment of receipt upon invoice is appreciated. Unless otherwise specified, invoices should be settled in full prior to the shoot date.

Raw Images:
All unedited images will not be given to the client under any circumstances.

Social/Print Photo Credits:
While photo credits on social media platforms are welcomed, they're not obligatory for paying clients unless explicitly agreed upon.
Photo credits regarding print, publishing, or blogs will be required in order for images to be displayed and featured.